Terms of Use

Welcome to Braces Haven Orthodontic Clinic’s website and ecommerce store (the “Site”). By accessing or using the Site, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you should not use the Site.

Use of Site

The Site is intended for use by individuals who are 18 years of age or older. If you are under 18 years of age, you may not use the Site without the consent of your parent or legal guardian. By using the Site, you represent and warrant that you are 18 years of age or older or that you have the consent of your parent or legal guardian.

E-commerce Store

The Site includes an e-commerce store that allows you to purchase products offered by the Company (“Products”). By placing an order for Products on the Site, you agree to pay the purchase price and any applicable taxes and shipping fees. The Company reserves the right to refuse or cancel any order for any reason, including if the Product is no longer available or if there is an error in the pricing or description of the Product.

Payment and Shipping

All prices on the Site are in Canadian dollars and are subject to change without notice. We accept payment by credit card or other methods as specified on the Site. Shipping is not available as all purchases are to be picked up in clinic.

Returns and Refunds


Intellectual Property

The Site and its contents, including but not limited to text, graphics, images, logos, button icons, software, and audio clips, are the property of the Company or its content suppliers and are protected by Canada and international copyright laws. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit any of the Site’s content, in whole or in part, without the prior written consent of the Company.

Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis without warranty of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not warrant that the Site or its content will meet your requirements, be uninterrupted, timely, secure, or error-free, or that defects will be corrected.

Limitation of Liability

The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or its content, including but not limited to damages for loss of profits, data, or other intangible losses, even if the Company has been advised of the possibility of such damages.


You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or relating to your use of the Site or its content, your violation of this Agreement, or your infringement of any intellectual property or other right of any person or entity.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the federal or provincial courts located in Ottawa, Ontario.

Changes to These Terms

We reserve the right to update these Terms from time to time. We will notify you of any changes by posting the updated Terms on the Site. Your continued use of the Site after the posting of the updated Terms constitutes your agreement to the updated Terms.

If you have any questions or concerns about these Terms, please contact us at info@braceshaven.com.

These Terms were last updated on March 5 2023.